Remote Management and Monitoring
Wintek Business Solutions offers remote management and monitoring to proactively protect your network.
Maximize your business network performance
Whether Wintek comprehensively manages your network or collaborates with your own IT team, remote management and monitoring (RMM) tools, technologies and practices proactively protect your network.
RMM helps troubleshoot issues and perform maintenance without requiring a physical onsite presence, prioritizes solutions for business functions, and can adjust services to meet your current business needs.
Networking hardware, software and services
- Monitoring
Wintek’s real-time RMM allows for early detection of issues that affect IT systems and infrastructures.
- Stay out in front of your system’s health, performance and availability through RMM tools
- Enact preventive measures on performance bottlenecks, security breaches or hardware failure
- Proactive maintenance
Wintek professionals can automate maintenance to mitigate issues and avoid significant disruptions.
- Software updates
- Patch management
- Antivirus scans
- System backups
- Reporting and analytics
- System performance
- Resource utilization
- Potential areas of improvement
- Diagnose infrastructure health and identify trends
- Issue detection and alerting
Wintek professionals receive an alert if an anomaly, failure or security threat is found on your network.
- Ensure a prompt, effective response to critical events to maintain your business continuity
- Notifications triggered via email, SMS or other preferred communication channels
- Remote troubleshooting and support
- Diagnose problems
- Install software updates or patches
- Resolve configuration issues
- Provide user support
- Security management
RMM lets Wintek monitor systems and protect them from cyber threats and security vulnerabilities.
- Remote deployment of security patches
- Management of antivirus and firewall settings
- Implementation of network-wide security policies
- Remote configuration and deployment
Wintek’s RMM saves time, effort and the need for manual configuration of software and systems.
- Auditing and logging
- Record and examine activity in information systems
- Enhance security with detailed, comprehensive access records
- Monitor data and systems for security breaches and vulnerabilities
- Documentation and configuration backup
- Keep tabs on network configuration, performance, security (link to Site Security) and issues
- Create reports that can be communicated to stakeholders, clients and auditors
- Optimize uptime and minimize downtime
- Acquiring insights and anticipating issues
- Remote troubleshooting reduces onsite time and fixes issues with more speed and efficiency
- Gather necessary information and create appropriate alerts and tickets
- Track network and device health
- Simultaneous monitoring of multiple endpoints
- Automate scheduled maintenance
